Need Help With Chama Circle?
Get quick support for registration, M-Pesa setup guidance, app access, agent onboarding and Chama management.
How to Reach Us
What Do You Need Help With?
Registering a Chama
Start online registration and prepare your Chama details for review.
Go to registration →M-Pesa Payment Guidance
Learn how Paybill, Till, Pochi or agreed numbers are recorded and reconciled.
Chat on WhatsApp →App Access / APK Instructions
During early rollout, approved users receive official setup instructions from Swift Axis.
View app access →Agent Registration
Digital Chama Advisors register online after reading the engagement overview.
Agent registration →Member Access
Members can view relevant information across Chamas where they are registered.
How it works →Multi-Chama Setup
One customer can manage multiple Chamas subject to package setup and approval.
View features →Frequently Asked Questions
Is Chama Circle available on Google Play?
Not yet. During early rollout, approved users receive official app access and setup instructions from Swift Axis.
Can we pay using M-Pesa?
Yes. Chama Circle is M-Pesa-first for Kenyan Chamas.
Do you support Paybill, Till and Pochi?
Yes. The platform is designed to help Chamas record, track and reconcile Paybill, Till, Pochi or agreed collection numbers depending on setup.
Does Swift Axis hold Chama funds?
Chama Circle is designed to help Chamas manage records, visibility, workflows and reconciliation. Fund-handling depends on the setup agreed by the Chama and Swift Axis.
Can one customer manage multiple Chamas?
Yes, subject to package setup and approval.
Can members belong to many Chamas?
Yes. A member can view relevant information across multiple Chamas where they are registered.
How do agents register?
Agents read the engagement overview, accept the agreement, register online and continue through verification.
Do agents receive an Agent Code?
Yes. Agent Code generation and activation are handled through Swift Axis onboarding and approval processes.
Is card payment available?
Not at launch. Chama Circle is M-Pesa-first. Card payments may be added later.
How do I get support?
Use WhatsApp support or request a callback.
Onboarding Guides
How to Register Your Chama
Coming SoonHow to Choose a Package
Coming SoonHow M-Pesa Setup Works
Coming SoonHow Members Access Their Information
Coming SoonHow to Install the App During Early Rollout
Coming SoonHow to Become an Agent
Coming SoonSupport for Swift Axis Digital Chama Advisors
Agents can get help with:
- Agreement process
- Registration
- Agent Code or reference
- Training
- Customer onboarding
- Approval status
Your Safety Matters
- Swift Axis will not ask for your M-Pesa PIN
- Do not share passwords or OTPs
- Use official Swift Axis support channels
- Confirm payment instructions before sending money
- Report suspicious messages immediately